AstroLink
NL

Terms and conditions

Version of 19 October 2026.

This is an English translation for convenience. If it differs from the Dutch version, the Dutch version applies.

Article 1 – Details

AstroLink is a sole proprietorship, registered with the Dutch Chamber of Commerce (KvK) under number 42190511, located at Hofmark 365, 1355 JG Almere, the Netherlands. The VAT identification number is NL005568565B75. You can reach AstroLink at contact@astrolink.cc. The brand Klusvangen (klusvangen.nl) is a trade name of AstroLink.

Article 2 – Definitions

  • AstroLink: the sole proprietorship in article 1.
  • Customer: any natural or legal person who enters into an agreement with AstroLink. A consumer is a customer who is not acting in the course of a profession or business.
  • Services: all services, software and accounts that AstroLink provides, including designing, building and hosting websites (one-page sites) for tradespeople and local businesses, AstroLink ID and the partner portal.

Article 3 – Applicability

  1. These terms apply to all quotes, agreements and services of AstroLink.
  2. AstroLink makes these terms available before or when the agreement is made.
  3. The customer's own general terms do not apply, unless AstroLink agrees to them in writing.
  4. If a provision is void, the other provisions remain in force.

Article 4 – Quotes and formation of the agreement

  1. A quote is without obligation and valid for 30 days, unless the quote says otherwise.
  2. The agreement is formed as soon as the customer accepts the quote (digitally) or AstroLink starts the work.

Article 5 – Prices and payment

  1. Prices are in euros. For consumers, prices include VAT; for business customers they exclude VAT, unless stated otherwise.
  2. Invoices must be paid within 14 days of the invoice date.
  3. If a customer does not pay on time, AstroLink first sends a free payment reminder with a term of 14 days. After that, statutory interest and collection costs may be charged as provided by law.

Article 6 – Performance

  1. AstroLink performs the services to the best of its ability (obligation of effort).
  2. AstroLink may engage third parties, such as hosting providers.
  3. Stated deadlines are indicative, unless expressly agreed otherwise.

Article 6a – Demo and delivery

  1. AstroLink may make a demo on a subdomain in advance, free of charge and without obligation. A demo does not commit the customer to anything.
  2. If the customer finds an error in the site within 30 days of going live, AstroLink fixes it free of charge.
  3. The customer guarantees that texts, logos and images they supply do not infringe the rights of third parties.

Article 7 – Accounts and use

  1. The customer keeps their login details for AstroLink ID secret.
  2. AstroLink may suspend an account in case of misuse, a violation of the law or a violation of these terms.

Article 8 – Right of withdrawal (consumers)

  1. A consumer may cancel a distance agreement within 14 days without giving reasons.
  2. If a consumer wants a service to start within that period, AstroLink asks for their express consent. If the consumer then withdraws, they pay proportionally for what has already been delivered.

Article 9 – Liability

  1. AstroLink's liability is limited to direct damage and to at most the invoiced amount of the relevant assignment over the last 3 months.
  2. AstroLink is not liable for indirect damage, such as consequential damage or loss of profit.
  3. These limitations do not apply in case of intent or deliberate recklessness. Towards consumers they apply only to the extent the law allows.

Article 10 – Force majeure

In case of force majeure, for example an outage at a hosting provider or internet provider, AstroLink's obligations are suspended. If the force majeure lasts longer than 60 days, both parties may terminate the agreement.

Article 11 – Intellectual property

All rights to AstroLink's software, designs and texts remain with AstroLink. The customer receives a right of use to the extent needed for the agreement.

Article 12 – Privacy

AstroLink processes personal data in accordance with the privacy statement on astrolink.cc.

Article 13 – Cancellation

Subscriptions can be cancelled monthly. For consumers, a notice period of at most one month applies after the first term.

Article 14 – Complaints and disputes

  1. Complaints can be reported via contact@astrolink.cc. AstroLink responds within 14 days.
  2. Dutch law applies to these terms. Disputes go to the competent court in the district where AstroLink is located, without prejudice to the statutory rights of consumers.